Creative City Developments | Crazy Horse Memorial, SD

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South Dakota

Crazy Horse Memorial, SD

Crazy Horse. Where to start… The sheer immensity of the project and statue itself makes this post a big undertaking……

Towns  /  Crazy Horse Memorial, SD  /  Case Study
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On the Map

Visitor Impact Score
77C+/ 100
composite

Online tier, provisional until field audit

On the Map. Crazy Horse Memorial is a single-attraction visitor campus in the Black Hills, less than 20 percent carved yet already pulling 1.2 million visitors and 3.8 million dollars in ticket revenue a year, with almost none of that demand captured by a surrounding local economy.

The VIS card at a glance

Pop. 1,864 (2020 Census), South Dakota. U is the Unique Hook multiplier, then seven components. Framework VIS v1.0, online tier.

Category Name Grade Score
U UNIQUE HOOK multiplier 1.20x
W WEB B 83
B BRAND A- 91
A ANCHOR D+ 65
D DOWNTOWN n/a n/a
C CURB n/a n/a
S STAY D 61
R RETURN B- 83
Category scores, VIS v1.0
W Web & Digital Presence
B Brand Identity
A Anchor Activity
S Stay & Itinerary
R Return & Referral
Fix first
Capture the disposable spend at the gate

More than 1.2 million people already stop to see Crazy Horse each year, and because the visit is an optional life expenditure, they arrive with disposable income to spend. Give tourists a way to spend money and they will. The nearby community should be ready with businesses that turn that foot traffic into local revenue.

Build native and outdoors themed experiences

The outdoors and Native American themes are already present around Crazy Horse. Guided walk-throughs of how local people lived, how to identify flint, make bows and arrows, build traditional shelters, and find edible plants, extended into cooking and demonstrations, would let visitors learn and buy something to remember it by. Most museums have a gift shop at the exit for exactly this reason.

Get ready for the completed wonder

Crazy Horse is going to be built, funded entirely by private money. The people around Crazy Horse should be ready to capitalize on the well over 1.2 million people who will visit after it is completed, and the wider Black Hills monument traffic that already brings millions of travelers to the region each year.

/01 / The story

How Crazy Horse Memorial earned the score

Population 1,864 in Custer, the nearest incorporated town. The Memorial itself is a private site with no resident population.

Situation The world’s largest mountain carving in progress draws 1.2 million visitors a year while still less than 20 percent complete, funded only by tickets and private gifts.

Action Sustained a multi-decade memorial sculpture project, begun in 1948, as a regional anchor attraction on the South Dakota sculpture trail.

Result 3.8 million dollars in annual ticket revenue and steady million-plus visitation, with room to grow the surrounding visitor economy.

Crazy Horse Memorial mountain carving in the Black Hills of South Dakota
The Crazy Horse Memorial mountain carving, the signature hook behind this Creative City Developments case study.

Let’s Meet Crazy Horse Memorial, SD

Crazy Horse. Where to start… The sheer immensity of the project and statue itself makes this post a big undertaking…

Crazy Horse Memorial is not a conventional town. It is a private memorial complex in the Black Hills of South Dakota, addressed at Crazy Horse, SD, but functioning as a visitor campus rather than a downtown. The nearest incorporated place is Custer, a town of roughly 1,864 people. There is no storefront corridor, no sidewalk spine, no commercial district here to walk. What there is instead is a mountain being carved into the shape of a man on a horse, and a steady stream of visitors coming to watch it happen.

The memorial was commissioned by Lakota elder Henry Standing Bear to honor Crazy Horse and Native American people, and the first blast on the mountain was fired on June 3, 1948, beginning a multi-decade carving effort led by sculptor Korczak Ziolkowski. Progress has been slow ever since. It is billed as the world’s largest mountain carving in progress, and it is still unfinished.

Crazy Horse, Future Wonder

Crazy Horse is going to be the next major wonder of the world. A wonder that will last for centuries and barring terrorism or other man made destructive force, should last for millenias. This is the equivalant of the pyramids of Giza. Even the Colusseum, as great as it truly is, I don’t think could last another millenia. Think aout that. 30 Generations of people have lived since the colusseum was built. If Crazy Horse could last for 2 Milennial like the Pyramids are on track to, South Dakota will have made itself an unlimited resource for 2000 years.

A WONDER THAT SHOULD LAST FOR MILLENNIA

Wonder Status

I mean it should last, They are carving a mountain into a man on a horse. That will last a while.

Currently

Currently, Crazy Horse sits at less than 20% complete but in ticket admissions alone pulls in 3.8 million dollars in revenue a year from ticket admissions. 1.2 million people stopped in to see Crazy Horse last year which gives the town and park a chance to make money and capitalize. The carving is funded by ticket revenue and private contributions, not federal or state money, which is why the pace is tied so directly to the people who show up at the gate.

3.8M in annual ticket revenue at under 20% complete
Crazy Horse Memorial field reference photo
Crazy Horse Memorial / field reference

New Possible Industries

Because of Crazy Horse, every single one of these businesses has a better chance of succeeding in their businesses because there simply is more money to go around. People want to come to see Crazy Horse, this is an optional life expenditure so they have disposable income. Give tourists a way to spend money and they will!

Bear with me as these are spitball ideas.

Make comfortable durable footwear for the outdoors, like you may see at a renaissance festival.

A whole vertically integrated industry with almost self explanatory sales pitch and higher perceived value.

Take part in native american rituals to “center” yourself, get rid of bad energy, and pamper yourself at a spa. Something like this could easily attract the Yogi/Hippie types!

Reference Menu

The outdoors and native american themes are present around Crazy Horse, why not share your traditions of health and let others learn and enjoy?

A walk through of how local people lived and in what conditions. How you how to identify flint, make bows and arrows, make traditional shelters of various local people, and how to identify local edible plants. It could even extend to cooking and demonstrations.

Hooking people’s interest in “what it could have been like” give you a chance to sell them on the opportunity to really learn and understand what it would have been like. This is done by giving them an experience and then let them buy something more to remember the experience by. Most museums do have gift shops at the exit…

Why Other Towns Should Follow Crazy Horse Memorial’s Lead

The wider context helps explain why the numbers hold up. The Black Hills monuments, Crazy Horse among them, bring in millions of travelers each year and the tourism spending follows them, and the South Dakota state tourism office positions the memorial as an anchor attraction on its sculpture trail. That is a lot of built-in demand for a site that is still less than a fifth carved.

Crazy Horse is going to be built. The money is coming from private funding. As a people around Crazy Horse, people should be ready to capitalize on the well over 1.2 million people that will visit after it is completed.

Where Pueblo West sits

On the Visitor Impact Score curve

On the Visitor Impact Score curve, Crazy Horse Memorial lands in the On the Map band at 77, a snapshot of how much of its raw potential is currently built for visitors.

/06 / Notable contributors

Credit where due

Korczak Ziolkowski

The sculptor who led the multi-decade carving effort, firing the first blast on the mountain on June 3, 1948. Source

Henry Standing Bear

The Lakota elder who commissioned the memorial to honor Crazy Horse and Native American people. Source

Crazy Horse Memorial Foundation

Runs the admission-funded site, financing the carving through ticket revenue and private contributions rather than federal or state money. Source

Field notes

From the margins

Still unfinished
The mountain is still less than 20% complete after being started in 1948, yet it already anchors the Black Hills visitor economy.
Gate revenue
Ticket admissions alone pull in 3.8 million dollars a year, with the carving funded entirely by tickets and private gifts, not government money.
Built-in demand
More than 1.2 million people stopped to see Crazy Horse last year, and even more are expected once the carving is complete.
/07 / Sources

How this score was derived

Read the method. The VIS framework scores eight categories, one multiplier (Unique Hook) and seven components (Web, Brand, Anchor, Downtown, Curb, Stay, Return). Online-tier scores are derived from desk research; audit-tier categories require a physical visit and shift the composite once a field trip is logged.

  1. The History, Crazy Horse Memorial, supports the project’s start with the first blast on June 3, 1948 and the multi-decade carving effort led by sculptor Korczak Ziolkowski.
  2. Chief Henry Standing Bear, Crazy Horse Memorial, supports Lakota elder Henry Standing Bear’s commissioning of the memorial to honor Crazy Horse and Native American people.
  3. Crazy Horse Memorial, Wikipedia, supports the memorial’s status as the world’s largest mountain carving in progress, its unfinished state, and annual visitation of more than one million people.
  4. Crazy Horse Memorial, Britannica, supports the memorial’s scale, its slow progress since 1948, and its role as a major Black Hills attraction.
  5. Pricing and Admission, Crazy Horse Memorial, supports the admission-funded model in which ticket revenue and private contributions, not federal or state money, finance the carving.
  6. Crazy Horse Memorial, Travel South Dakota, supports the state tourism office’s positioning of the memorial as an anchor attraction on the South Dakota sculpture trail.
  7. Black Hills monuments bring in millions of travelers each year, KOTA TV, supports the scale of visitor traffic to Crazy Horse and neighboring Black Hills monuments and the tourism spending that follows.
  8. Custer, South Dakota, Wikipedia, supports the small population of Custer, the nearest incorporated town to the memorial.

Image credits: Crazy Horse Memorial mountain carving and field reference photos courtesy of Creative City Developments case study archives.

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