Vol. 07 / Issue 22 / Field notes from a six-year study

Field-graded report cards for the towns that do it for the tourists.

Forty-three towns. Eight categories. One composite letter grade a mayor, a chamber director, or a downtown coordinator can put on a budget memo and defend. The point is not to crown winners. The point is to give a place the smallest, clearest map of where the next dollar should go, and to keep updating it, quietly, every week.

43
Towns graded
since 2019, field-visited
8
Categories
7 weighted plus 1 multiplier
B
Median composite
avg 81.4, sigma 9.7
+2
This week
Mount Dora, Mitchell rescored
FIG. 01 / Distribution

Where the towns sit.

N = 20 SAMPLE
BINS: 5-POINT
METHOD: GAUSSIAN KDE
LIVE / 2026-05-29

Composite score, kernel density and 5-point histogram. Hover a band to read it. Click a band to filter the list below.

density curve
town count per bin
selected band
quartile
Filtered to 0 towns
FIG 01a / Field photo
Saugatuck, Michigan. A small harbor town with white clapboard architecture and lake-front docks.
Saugatuck, Michigan. The visual benchmark for the corpus at A+ grade, composite 100.0. Photographed 2025-Q3.
Twenty towns, ordered by composite
SORT: COMPOSITE DESC SOURCE: FIELD + DESK FIG. 01a / TOWNS
FIG. 03 / What we measure

Eight categories. One multiplier. A composite that fits on a postcard.

FRAMEWORK: VIS v1.0
OPEN METHODOLOGY
SEE METHOD PAGE

Each category can be observed in a single afternoon of fieldwork, and each one repeatedly explained a tourism outcome the others could not. The full weights and a worked example live on the method page.

S
15% weight

Story & Identity

One visual mark, one tagline, one through-line, repeated across signage, digital, and merch.

M
16% weight

Main Street

Storefronts occupied, walkable blocks, evening hours kept, no dead zones between anchor and parking.

E
14% weight

Experience

Curb appeal, photographability, the handshake before the conversation. Trash, planters, sidewalks.

A
12% weight

Access

How easy it is to get there, park there, and find the next thing once there.

V
13% weight

Visitor Services

Lodging inventory, hours, restrooms, language, friendliness of the desk.

C
15% weight

Community Capacity

Who shows up to the meeting. Chamber, council, downtown association, volunteers.

F
15% weight

Financial Health

Lodging tax, occupancy, repeat-visit revenue, ratio of locally-owned to chain.

FIG. 04 / What changes for the community

The report is the easy part. The town is the point.

SIX LEVERS
STUDIED TOWNS
NO PROMISES

The honest opening. CCD is a new practice. The towns linked below are research subjects from our published 43-town corpus, not finished CCD client engagements. We are showing each mechanism working in a real place readers can click through to verify, not selling a past client outcome. As cohort towns complete a first rescore and report back, named before-and-after numbers will replace the industry-range context on this page. We put what we can defend, and we name what we cannot.

These are the six community levers a town can move once the council, the chamber, the EDA, and the downtown association are reading the same graded document. Tourism is the largest or second-largest private employer in many of the counties we look at. A defensible diagnostic gives a town the shared language it needs to argue for the storefront, the sidewalk, the festival, or the brand.

M / Main Street

Storefront occupancy.

A walkable, occupied downtown is the largest single driver of dwell time and repeat visits. Filling vacant ground-floor space pulls foot traffic to its neighbors, block by block.

Studied in the corpus: Saugatuck, MI turned an emptying lumber-port main street into a working art-gallery corridor with year-round storefront occupancy. Industry context: U.S. downtown vacancy averages 12 to 14 percent; cutting local vacancy by 3 to 5 points is a council-level win.
F / Financial Health

Lodging-tax revenue.

Lodging tax is the most defensible measure of tourism impact because it lands as a monthly line item in the municipal budget. A higher composite VIS score correlates with occupancy and average daily rate, which the town keeps.

Studied in the corpus: Rosebud, AB, population 88, generates roughly $4M in annual tourism activity off a single anchor theatre. Industry context: U.S. local lodging-tax rates run 5 to 15 percent.
E / Experience

Repeat-visit conversion.

Repeat visitors spend more per trip and cost nothing to acquire. Curb appeal, evening hours, photographable moments, and small handshakes turn a one-time stop into a yearly tradition.

Studied in the corpus: Lanesboro, MN built a bike-and-art seasonal return loop that families come back to year after year. Industry context: in mature destinations, repeat visitors generate 60 to 70 percent of annual visitor spend.
S / Story & Identity

Earned press coverage.

A published, named, ranked report is press-friendly. Reporters use lists; mayors share grades. A town with a clear story and a defensible letter is a free travel-section feature waiting to happen.

Studied in the corpus: Rhinelander, WI turned a 19th-century lumber-camp prank, the Hodag, into a permanent press hook that still pulls regional media coverage every year.
C / Community Capacity

Civic alignment.

Most of the cost of town-level tourism work is friction between the chamber, the council, the EDA, and the downtown association. One shared graded document is a meeting-shortener.

Studied in the corpus: Cuyuna, MN aligned the county, the state DNR, the IRRRB, and three small towns around a single mountain-bike-trail identity on a former mining range. The shared plan is what made the funding stack possible.
U / Unique Hook

Funding-application leverage.

State tourism grants, USDA Rural Development, EDA Public Works, and Main Street America funding all reward documented baseline assessments. A VIS report drops cleanly into a grant narrative as third-party diagnostic evidence.

Studied in the corpus: Mitchell, SD built and rebuilt the Corn Palace into a named, fundable anchor that local government has reinvested in for over a century. Industry context: EDA, USDA Rural, and state-DMO grant programs distribute billions annually.
Newest case studies

What we shipped most recently.

SIX MOST RECENT
OF 41 TOTAL
Top of the corpus

Nine more towns punching above their weight.

RANKED BY COMPOSITE
EXCL. NEWEST 6