Creative City Developments | St. Augustine, FL

Salem 91·Park City 90·Leavenworth 89·St. George 84·Alexandria 80·Bozeman 79·New Glarus 77·Billings 75·Medora 74·Detroit Lakes 73·Bentonville 71·Cedar City 67·Mackinac 66·Pella 64·Glenwood 60·Anoka 49·Salem 91·Park City 90·Leavenworth 89·St. George 84·Alexandria 80·Bozeman 79·New Glarus 77·Billings 75·Medora 74·Detroit Lakes 73·Bentonville 71·Cedar City 67·Mackinac 66·Pella 64·Glenwood 60·Anoka 49·
Florida

St. Augustine, FL

Population: 14,329

Towns  /  St. Augustine, FL  /  Case Study
0

Destination Leader

Visitor Impact Score
92A-/ 100
composite

Online tier, provisional until field audit

Destination Leader. St. Augustine is the oldest continuously inhabited European-established settlement in the continental United States, and its 92 composite reflects a mature destination-marketing apparatus, a deep place-narrative, and an integrated lodging and itinerary ecosystem built on more than 450 years of history.

The VIS card at a glance

Pop. 14,329 (2020 Census), Florida. U is the Unique Hook multiplier, then seven components. Framework VIS v1.0, online tier.

Category Name Grade Score
U UNIQUE HOOK multiplier 1.14x
W WEB A 96
B BRAND A- 91
A ANCHOR B 85
D DOWNTOWN n/a n/a
C CURB n/a n/a
S STAY A 96
R RETURN A- 93
Category scores, VIS v1.0
W Web & Digital Presence
B Brand Identity
A Anchor Activity
S Stay & Itinerary
R Return & Referral
Fix first
Lean on the reconstruction story

The lesson smaller towns can borrow is not the 450 year old fort, it is the decision made in 1965 when the town and the Florida government formed the Historic St. Augustine Preservation Board to reconstruct 36 buildings to their historic appearance. Effort, not just inheritance, returned the results.

Keep the old-world and beach positioning coordinated

The current tourism brand markets St. Augustine as Florida’s Historic Coasts, combining old world charm with modern beach attraction across St. Augustine, Ponte Vedra Beach, and The Beaches. Holding that dual positioning consistent across the DMO channels is what keeps the audit-tier categories on track.

Audit the physical experience next

The composite is online-tier only. The Downtown and Curb categories remain n/a until a field visit is logged. Auditing the streetscape and arrival experience is the clearest path to confirming or lifting the score, which methodology notes suggest would probably hold or rise.

/01 / The story

How St. Augustine earned the score

Population 14,329 (US Census 2020)

Situation A 450 year old Spanish colonial city whose historic old quarter had largely disappeared before a deliberate reconstruction effort.

Action The town and the Florida government formed the Historic St. Augustine Preservation Board in 1965 and reconstructed 36 buildings to their historic appearance, rebuilding the old quarter visitors recognize today.

Result A Destination Leader with a 92 composite, marketed as Florida’s Historic Coasts, anchored by the Castillo de San Marcos, the Colonial Quarter, and Flagler-era hotels.

St. Augustine, Florida tourism photo featured in a Creative City Developments case study: St. Augustine historic downtown
St. Augustine field photo, archive image

Let’s meet St. Augustine, Florida

History

In 1513, Juan Ponce de Leon, the governor of Puerto Rico, became the first European to explore the coasts of Florida. He named the peninsula he believed to be “La Florida” and claimed it for the Spanish crown. Several attempts at European colonization were also made before the founding of St. Augustine.

On Easter Sunday, March 27, 1565, Pedro Menendez saw the eastern coast of Florida. The following year, he named the area Florida, which became known as Pascua Florida. This territory extended north and west from the Gulf of Mexico to encompass most of the North American continent.

On September 6, 1695, the Spanish ships arrived at Matanzas Bay and proceeded to San Agustin. Menendez immediately started surveying the area to build a fort and protect his settlers while unloading their supplies.

St. Augustine, Florida tourism photo featured in a Creative City Developments case study: tourism scene
St. Augustine / field reference

The first fort in Seloy was confirmed through archaeological excavations conducted by Kathleen Deagan. It is believed that the Spanish occupied various Native American structures in the village. It is possible that Menendez reinforced one of the native structures to create the fort.

Jean Ribault, Laudonniere’s former commander, arrived at Fort Caroline and took over the colony. He ordered his forces to go after St. Augustine despite Laudonniere’s orders.

Ribault was surprised by a powerful storm that lasted for several days. It caused his vessels to break down further south. This allowed Menendez to march into Fort Caroline, where he would kill almost everyone except for the women and children outnumbered by Spanish forces.

After the French were displaced, Menendez renamed the fort San Mateo, using it for his purposes. He then encountered the survivors of Ribault near the inlet and executed them. The area has since been referred to as Matanzas, the Spanish word for “Slaughter.”

In 1566, Martinez de Argelles was born at Saint Augustine, making her the first child of European ancestry in the continental United States. This occurred 21 years before the English settled at Roanoke Island and 42 years before the arrival of Santa Fe, New Mexico, and Jamestown.

The town with its Spanish origins would eventually be killed by English pirates led by Francis Drake and lay mostly as a wasteland until the revolutionary war when the British used it as a base of operations. After that, it would shift back to Spanish control again before finally becoming part of the united states. It was briefly part of the confederacy as well.

Flagler era, the beginning of the tourism industry in St. Augustine

Henry Flagler is an example of using your wealth to create a better place for all. Flagler was ahead of his time creating opportunities for underprivileged communities time and time again while also promoting fun.

Henry Flagler, a partner in Standard Oil with John D. Rockefeller, moved to St. Augustine in the 1880s. He was instrumental in turning the city into a winter destination for the wealthy northern elite.

Carrere and Hastings, a New York design firm, was hired by Flagler to design several extravagant buildings in Saint Augustine. One of these was the Alcazar Hotel. He also built several churches, including Grace Methodist, Ancient City Baptist, and the ornate Memorial Presbyterian Church of Venetian architectural style.

Architect Flagler commissioned Albert Spalding to design a baseball park for St. Augustine. In the 1880s, the elegant waiters at his hotels established the Ponce de Leon Giants, a professional baseball team composed of African-American players.

In the 1880s, there was no public hospital between Jacksonville and Daytona Beach. In 1888, Henry Flagler invited influential women from St. Augustine to his meeting and offered them a hospital if they would agree to operate it.

One of the oldest commercial attractions in Florida is the Alligator Farm, which dates back to 1893. The other is the Fountain of Young Archaeological Park, which dates back to 1902.

The development of Davis Shores, which was on Anastasia Island, was among the highlights of the 1920s. It was a landfill project by D.P. Davis, it was marketed as “America’s foremost watering place,” and to be reached, it was accessible by the self deemed “most beautiful bridge in Dixie.”

Modern tourism

They now tout St. Augustine tourism as “Florida’s Historic Coasts”, combining the old world feel with the modern attraction of beaches. This is right from the Floridashistoriccoast.com, their tourism marketing website.

“A visit to St. Augustine, Ponte Vedra Beach & The Beaches is more than just a getaway. It’s a vacation close enough to home but different enough to make you feel a world away. Experience old-world charm, flavorful dining, art and culture, and an abundance of entertainment after dark. Your getaway isn’t faraway!

A few of the most notable attractions are:

Fountain of Youth – The Fountain of Youth is located in St. Augustine, and it’s where explorer Ponce de Leon discovered the healing powers of the water. You can drink from the fountain and visit other attractions on this 15 acre park.

Castillo de San Marcos National Monument – The Castillo de San Marcos is one of the oldest masonry forts in the U.S. Built after the Spanish militia burned down the nearby forts of St. Augustine. Its construction took over 23 years, and made it from coquina, a local stone.

Fort Matanzas – Fort Matanzas was built to protect from the British sailing through Matanzas Bay. Today, Fort Matanzas has grown to a 300-acre park that features various picnic areas, walking trails, and tidal beaches. The fort is located on Rattlesnake Island, which can be accessed by boat or ferry.

The Colonial Quarter – St. Augustine is the crown jewel of Florida’s history and its Spanish quarter, the centerpiece within it all. With the Colonial Quarter’s Expansion, visitors can now explore the town’s history in four separate eras: the 16th Century First City, Spanish Fortified Town, the 18th Century British Colony, and the 18th Century Spanish Garrison Town. Colonial Quarter has something for everyone, from living history demonstrations and themed restaurants to hands-on activities and period hotels. This area of town is for anyone who has always wanted to experience the colonial lifestyle.

Hotel Ponce de Leon – The elegant Spanish Revival-style structure was named after explorer Juan Ponce de Leon and was built by New York architects Carrere and Hastings. It is primarily believed to be their best works. It features a series of large, curved arches and is reminiscent of old Spanish churches.

Hotel Alcazar – The Alcazar was located across King Street from the Ponce. Carrere and Hastings designed both the Ponce and the Alcazar. It was called “The House of Ceasar.” The two buildings share many design features, such as brick and terracotta detailing. The Alcazar featured a magnificent garden that connected it to the Ponce de Leon, which in turn connects it to the various other attractions on the ground like swimming pools, exercise areas, and game rooms.

Casa Monica – The elegant Spanish-Moorish style of the Casa Monica, later called the Cordova Hotel, reflects the style of the time. Its suites were equipped with gaslights, electric bells, and all the top end amenities of the day.

MOST OF THE OLD QUARTER WAS GONE. THE TOWN REBUILT IT.

Creative city development

You might be reading this right now and thinking, well, I do not have a 450 year old town that a billionaire invested in hundreds of years ago to make it a tourist town. From everyone in the US, this is true. But did you know that most of the old quarter in St. Augustine was gone?

In 1965 the town with the Florida government formed the “Historic St. Augustine Preservation Board” and it was formed to reconstruct 36 buildings to their historic appearance. They reconstructed other historic properties as well, creating the town we recognize today.

Yes, they had many resources to build off of. It was easier to get up and running but ultimately it was the effort put into the situation that returned results.

36 historic buildings reconstructed after 1965
Where Pueblo West sits

On the Visitor Impact Score curve

On the Visitor Impact Score curve, St. Augustine lands in the Destination Leader band at 92, a snapshot of how much of its raw potential is currently built for visitors.

/06 / Notable contributors

Credit where due

Historic St. Augustine Preservation Board

Formed in 1965 by the town together with the Florida government, the board reconstructed 36 buildings to their historic appearance and rebuilt other historic properties, creating the old quarter visitors recognize today.

Henry Flagler

The Standard Oil partner moved to St. Augustine in the 1880s and turned the city into a winter destination for the wealthy northern elite, commissioning Carrere and Hastings to build the Alcazar and Ponce de Leon hotels and funding the town’s first hospital. Source

Florida’s Historic Coast, St. Augustine and Ponte Vedra Visitors and Convention Bureau

The official destination-marketing organization positions the region as Florida’s Historic Coasts, combining old world charm with beaches across St. Augustine, Ponte Vedra Beach, and The Beaches. Source

Field notes

From the margins

Oldest city
St. Augustine is the oldest continuously inhabited European-established settlement in the continental United States, founded in 1565.
Rebuilt from scratch
After 1965 the Historic St. Augustine Preservation Board reconstructed 36 buildings to their historic appearance, recreating the old quarter.
Coquina fort
The Castillo de San Marcos took over 23 years to build and was made from coquina, a local stone.
/07 / Sources

How this score was derived

Read the method. The VIS framework scores eight categories, one multiplier (Unique Hook) and seven components (Web, Brand, Anchor, Downtown, Curb, Stay, Return). Online-tier scores are derived from desk research; audit-tier categories require a physical visit and shift the composite once a field trip is logged.

  1. St. Augustine, Florida, Wikipedia, supports the September 8, 1565 founding by Pedro Menendez de Aviles, the city’s status as the oldest continuously inhabited European-established settlement in the continental United States, and the 2020 census population of 14,329.
  2. Our History, City of St. Augustine, supports Juan Ponce de Leon’s 1513 exploration and naming of La Florida and the city’s Spanish colonial origins.
  3. History of St. Augustine, Florida, Wikipedia, supports the conflict with Jean Ribault’s French forces, the executions at Matanzas Inlet, Francis Drake’s raid, and the town’s shifts among Spanish, British, and American control.
  4. 1565 Menendez Settlement, Fountain of Youth Archaeological Park, supports the archaeological work locating the first settlement and the park’s long history as one of Florida’s earliest attractions.
  5. Ponce de Leon Hotel, Wikipedia, supports Henry Flagler’s 1880s hotel building campaign, the Carrere and Hastings commission, and St. Augustine’s rise as a winter destination for wealthy northerners.
  6. The Hotel Alcazar, Lightner Museum, supports the construction and amenities of Flagler’s Alcazar Hotel, which opened in 1888.
  7. St. Augustine Alligator Farm Zoological Park, Wikipedia, supports the Alligator Farm’s 1893 opening as one of Florida’s oldest continuously running commercial attractions.
  8. Florida’s Historic Coast, St. Augustine and Ponte Vedra Visitors and Convention Bureau, supports the official destination branding and the modern tourism positioning quoted in this story.

Image credits: St. Augustine field photos and reference images from the Creative City Developments archive.

Find your town’s Visitor Impact Score

Creative City Developments scores the gap between what a place already has and what visitors actually experience, then helps close it. If your community has world-class assets and an under-told story, let us talk.

Request a Visitor Impact Score