Vol. 07 / Issue 22 / Field notes from a six-year study

Field-graded report cards for the towns that do it for the tourists.

Forty-three towns. Eight categories. One composite letter grade a mayor, a chamber director, or a downtown coordinator can put on a budget memo and defend. The point is not to crown winners. The point is to give a place the smallest, clearest map of where the next dollar should go, and to keep updating it, quietly, every week.

43
Towns graded
since 2019, field-visited
8
Categories
7 weighted plus 1 multiplier
B
Median composite
avg 81.4, sigma 9.7
+2
This week
Mount Dora, Mitchell rescored
FIG. 01 / Distribution

Where the towns sit.

N = 20 SAMPLE
BINS: 5-POINT
METHOD: GAUSSIAN KDE
LIVE / 2026-05-29

Composite score, kernel density and 5-point histogram. Hover a band to read it. Click a band to filter the list below.

density curve
town count per bin
selected band
quartile
Filtered to 0 towns
FIG 01a / Field photo
Saugatuck, Michigan. A small harbor town with white clapboard architecture and lake-front docks.
Saugatuck, Michigan. The visual benchmark for the corpus at A+ grade, composite 100.0. Photographed 2025-Q3.
Twenty towns, ordered by composite
SORT: COMPOSITE DESC SOURCE: FIELD + DESK FIG. 01a / TOWNS
FIG. 03 / What we measure

Eight categories. One multiplier. A composite that fits on a postcard.

FRAMEWORK: VIS v1.0
OPEN METHODOLOGY
SEE METHOD PAGE

Each category can be observed in a single afternoon of fieldwork, and each one repeatedly explained a tourism outcome the others could not. The full weights and a worked example live on the method page.

S
15% weight

Story & Identity

One visual mark, one tagline, one through-line, repeated across signage, digital, and merch.

M
16% weight

Main Street

Storefronts occupied, walkable blocks, evening hours kept, no dead zones between anchor and parking.

E
14% weight

Experience

Curb appeal, photographability, the handshake before the conversation. Trash, planters, sidewalks.

A
12% weight

Access

How easy it is to get there, park there, and find the next thing once there.

V
13% weight

Visitor Services

Lodging inventory, hours, restrooms, language, friendliness of the desk.

C
15% weight

Community Capacity

Who shows up to the meeting. Chamber, council, downtown association, volunteers.

F
15% weight

Financial Health

Lodging tax, occupancy, repeat-visit revenue, ratio of locally-owned to chain.

FIG. 04 / What changes for the community

The report is the easy part. The town is the point.

SIX LEVERS
STUDIED TOWNS
NO PROMISES

The honest opening. CCD is a new practice. The towns linked below are research subjects from our published 43-town corpus, not finished CCD client engagements. We are showing each mechanism working in a real place readers can click through to verify, not selling a past client outcome. As cohort towns complete a first rescore and report back, named before-and-after numbers will replace the industry-range context on this page. We put what we can defend, and we name what we cannot.

These are the six community levers a town can move once the council, the chamber, the EDA, and the downtown association are reading the same graded document. Tourism is the largest or second-largest private employer in many of the counties we look at. A defensible diagnostic gives a town the shared language it needs to argue for the storefront, the sidewalk, the festival, or the brand.

M / Main Street

Storefront occupancy.

A walkable, occupied downtown is the largest single driver of dwell time and repeat visits. Filling vacant ground-floor space pulls foot traffic to its neighbors, block by block.

Studied in the corpus: Saugatuck, MI turned an emptying lumber-port main street into a working art-gallery corridor with year-round storefront occupancy. Industry context: U.S. downtown vacancy averages 12 to 14 percent; cutting local vacancy by 3 to 5 points is a council-level win.
F / Financial Health

Lodging-tax revenue.

Lodging tax is the most defensible measure of tourism impact because it lands as a monthly line item in the municipal budget. A higher composite VIS score correlates with occupancy and average daily rate, which the town keeps.

Studied in the corpus: Rosebud, AB, population 88, generates roughly $4M in annual tourism activity off a single anchor theatre. Industry context: U.S. local lodging-tax rates run 5 to 15 percent.
E / Experience

Repeat-visit conversion.

Repeat visitors spend more per trip and cost nothing to acquire. Curb appeal, evening hours, photographable moments, and small handshakes turn a one-time stop into a yearly tradition.

Studied in the corpus: Lanesboro, MN built a bike-and-art seasonal return loop that families come back to year after year. Industry context: in mature destinations, repeat visitors generate 60 to 70 percent of annual visitor spend.
S / Story & Identity

Earned press coverage.

A published, named, ranked report is press-friendly. Reporters use lists; mayors share grades. A town with a clear story and a defensible letter is a free travel-section feature waiting to happen.

Studied in the corpus: Rhinelander, WI turned a 19th-century lumber-camp prank, the Hodag, into a permanent press hook that still pulls regional media coverage every year.
C / Community Capacity

Civic alignment.

Most of the cost of town-level tourism work is friction between the chamber, the council, the EDA, and the downtown association. One shared graded document is a meeting-shortener.

Studied in the corpus: Cuyuna, MN aligned the county, the state DNR, the IRRRB, and three small towns around a single mountain-bike-trail identity on a former mining range. The shared plan is what made the funding stack possible.
U / Unique Hook

Funding-application leverage.

State tourism grants, USDA Rural Development, EDA Public Works, and Main Street America funding all reward documented baseline assessments. A VIS report drops cleanly into a grant narrative as third-party diagnostic evidence.

Studied in the corpus: Mitchell, SD built and rebuilt the Corn Palace into a named, fundable anchor that local government has reinvested in for over a century. Industry context: EDA, USDA Rural, and state-DMO grant programs distribute billions annually.